Frequently asked questions
Yes, we do. All orders ship free with premium UPS delivery because we want your experience to be easy and worry-free.
Absolutely. You can return or exchange your order within 30 days of receiving it, no questions asked.
Once your package ships, you’ll receive a tracking number. Simply enter it on our “Track Your Order” page to follow your delivery step by step.
You can shop safely with Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.
Yes. Your order confirmation will arrive in your inbox shortly after you checkout. If it doesn’t show up, our customer care team is always here to help: info@ellingtonchicago.com
Free Shipping
Every order ships free with UPS for a smooth, worry-free experience from the moment you check out to the moment your package arrives.
30-Day Return Guarantee
We want you to feel completely confident with your purchase. If something isn’t perfect, you’re welcome to return or exchange it within 30 days.
100% Secure Payments
Shop with peace of mind. We offer trusted, secure payment options so your information stays protected at all times.

