Terms and Conditions

Terms and Conditions
These terms and conditions apply to all purchases made through the website of Ellington Chicago, located at Waddenstraat 821, 2036LX Haarlem, The Netherlands, and reachable at info@ellingtonchicago.com.

1. Applicability
By placing an order, you agree to these terms and conditions.

2. Product Information
We make every effort to accurately describe our products and provide up-to-date information. However, typographical errors or inaccuracies may occur.

3. Ordering and Payment
Orders are processed once full payment has been received. Available payment methods may vary by country. Customers are responsible for checking which payment options are available for their location.

4. Processing and Delivery

• Processing time: 1–3 business days

• Shipping time: 3–7 business days (depending on location)

• Orders are shipped directly from our supplier in China

5. Returns and Cancellations
Please refer to our separate return policy for all applicable terms.

6. Liability
We are not responsible for loss or damage during shipping if the tracking information indicates that the package has been delivered. Always verify the accuracy of the shipping address provided.

7. Intellectual Property
All content on the website (texts, photos, logos) is the property of Ellington Chicago and may not be used without prior permission.

8. Complaints Procedure
Complaints can be submitted in writing via info@ellingtonchicago.com. We aim to respond within 5 business days.

9. Governing Law
These terms and conditions are governed by Dutch law.